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Friday Digression

Meditations on marketing, business and life itself, delivered with humor and a down-to-earth charm.

Myopia

I’ve worn corrective lens since I was a teenager and discovered, while having my vision tested for my learner’s permit, that I have trouble seeing things that are far away. In my early twenties I went from coke-bottle glasses to … Read More

A Tale of Two Billionaires

Have you heard the name Adolf Merckle? How about Chuck Feeney? Probably not, but by the standard of our modern world, net worth, both were incredibly successful.

Merckle developed his father’s chemical wholesale company into Germany’s largest pharmaceutical wholesaler, Phoenix … Read More

How Can I Help?

Today I want to compare the customer service responses I received to problems I had with a couple of products.

First, all of my children own Thermos brand Funtainers. Because they are avid water drinkers, it’s important they have a … Read More

Unknown Error Found

Baseball season is finally upon us and you know what that means: millions of red-blooded American men (and women) obsessively, and perhaps furtively, checking the scores on their phones to see how our┬áteams are doing. And by teams, of course, … Read More